Universal service
PostFinance is obliged to maintain the customer relationship
Teymour Brander
— 27 April 2026
In a judgment intended for publication, the Federal Supreme Court has settled a previously unresolved issue by confirming that PostFinance may refuse to open a bank account on the grounds that the relationship would entail disproportionately high costs. This ground, provided for in Art. 45(1)(a) OPO, has a sufficient legal basis. In the present case, however, PostFinance was unable to demonstrate the existence of such costs (4A_454/2025 of 3 March 2026). In 2022, a Russian national resident in Switzerland applied[...]