Arbitration and mediation
D-51-01
Rules of Procedure for the Swiss Banking Ombudsman
Status as of 1 Jan 2021 Former version Swiss Banking Ombudsman Arbitration and mediation
D-51-01
Rules of Procedure for the Swiss Banking Ombudsman
Status as of 1 Jul 2013 Former version Swiss Banking Ombudsman Arbitration and mediation
D-51-01
Rules of Procedure for the Swiss Banking Ombudsman
Status as of 1 Jan 2022 Swiss Banking Ombudsman Arbitration and mediation
D-51-02
Conflict of Interest Rules for the Ombudsman's Office (Code of Conduct)
Status as of 1 Jul 2013 Swiss Banking Ombudsman Arbitration and mediation
D-51-03
Organisational Regulations
Status as of 20 May 2020 Former version Swiss Banking Ombudsman Arbitration and mediation
D-51-03
Organisational Regulations
Status as of 1 Jan 2022 Swiss Banking Ombudsman Arbitration and mediation
D-52-01
Organisational Regulations for the OFD
Status as of 1 Jul 2020 Ombudsman Financial Services Providers Arbitration and mediation
D-52-02
Rules of Procedure of the OFD
Status as of 10 Feb 2020 Former version Ombudsman Financial Services Providers Arbitration and mediation
D-52-02
Règlement de procédure de l'OFD
Status as of 1 Jul 2020 Ombudsman Financial Services Providers Arbitration and mediation
D-52-03
Sanction and Arbitration Rules for the OFD
Status as of 1 Jul 2020 Ombudsman Financial Services Providers Arbitration and mediation
D-53-01
Rules of Procedure for Finanzombudsstelle Schweiz (FINOS)
Status as of 1 Jan 2020 Finanzombudsstelle Schweiz Arbitration and mediation
D-53-02
FINOS Guidelines for Mediation
Status as of 24 Jun 2020 Finanzombudsstelle Schweiz Arbitration and mediation
D-54-01
Rules of Procedure
Status as of 24 Jun 2020 Ombud Finance Switzerland Arbitration and mediation
D-55-01
Commercial Mediation
Status as of 30 Jul 2020 Former version Financial Services Ombudsman Arbitration and mediation
D-55-01
Commercial Mediation
Status as of 23 Jan 2021 Former version Financial Services Ombudsman Arbitration and mediation
D-55-01
Commercial Mediation
Status as of 4 Aug 2023 Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 30 Jul 2020 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 30 Oct 2020 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 30 Sep 2022 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 29 Sep 2020 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 21 Apr 2022 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 8 Sep 2020 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 9 Jun 2021 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 11 Dec 2020 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 16 Sep 2023 Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 16 Jan 2021 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 22 Nov 2020 Former version Financial Services Ombudsman Arbitration and mediation
D-55-02
Affiliation
Status as of 2 Jan 2023 Former version Financial Services Ombudsman Arbitration and mediation
D-56-01
Rules of Mediation Procedure for Financial Services Disputes
Status as of 1 Jun 2021 Swiss Arbitration Centre Ltd Arbitration and mediation
D-56-01
Rules of Mediation Procedure for Financial Services Disputes
Status as of 1 Jan 2020 Former version Swiss Chambers' Arbitration Institution Arbitration and mediation
D-57-01
Organisational Rules (with FinSA Reference) of Terraxis Ombudsman Office
Status as of 1 Oct 2020 Terraxis Ltd Arbitration and mediation
D-57-01
Organisational Rules (with FinSA Reference) of Terraxis Ombudsman Body
Status as of 27 Jul 2020 Former version Terraxis Ltd Arbitration and mediation
D-57-02
Mediation Rules (with Reference to the FinSA) of Terraxis Ombudsman Office
Status as of 1 Oct 2020 Terraxis Ltd Arbitration and mediation
D-57-03
Ombudsman's Code of Conduct
Status as of 27 Jul 2020 Terraxis Ltd Arbitration and mediation
D-58-01
Verfahrensreglement der Unabhängigen Ombudsstelle Schweiz AG
Status as of 17 Jan 2021 Abrogated act Organe de médiation indépendant suisse SA Arbitration and mediation
D-58-02
Anschlussreglement der Unabhängigen Ombudsstelle Schweiz AG
Status as of 17 Jan 2021 Abrogated act Organe de médiation indépendant suisse SA Arbitration and mediation
D-59-01
Verfahrensordnung der Ombudsstelle gemäss Finanzdienstleistungsgesetz (FIDLEG, SR 950.1)
Status as of 1 Jan 2021 Liechtensteinische Schlichtungsstelle im Finanzdienstleistungsbereich Arbitration and mediation
D-59-01
Verfahrensordnung für Schlichtungsverfahren bei der Schlichtungsstelle im Finanzdienstleistungsbereich im Rahmen des Gesetzes über alternative Streitbeilegung in Konsumentenangelegenheiten (AStG; LGBI. 2016 Nr. 516 vom 28. Dezember 2016)